Returns & Exchanges

At HeliDirect, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. If your new look isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.